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Resources:
Business Process Outsourcing - BPO India
When you think of Business Process Outsourcing, think Telegenisys. We can help your business make the most of global technologies since we are a one-stop shop for business process outsourcing from India.
http://www.telegenisys.com
Call Center magazine
Call Center Magazine covers products and services that improve customer contact and care by strengthening online communications and quality assistance over the phone.
http://www.callcentermagazine.com/
Call Center Network Group
Providing programs and services that facilitate the exchange of ideas, experiences and solutions to meet the challenge of managing the call center environment. Subscription based.
http://www.ccng.com/
Call Center News Service
News about inbound and outbound centers, help desks and support operations.
http://www.callcenternews.com/
Call Center Online Learning Center
A resource center for call center managers, providing tutorials, article index, yellow pages directory and benchmarking studies.
http://www.call-center.net/
Call Center Ops
Focuses on call center operations and provides discussion forums, newsletters, jobs, news, events, and links to related services, along with a directory of products.
http://www.callcenterops.com/
Call Center Times
Online magazine with articles on general call center industry issues, workplace issues and information about industry conventions.
http://www.callcentertimes.com/
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