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Topic: call centres
Definition:



  • Related tag cloud:

  • call centers
  • crm
  • cti
  • call centre
  • call center
  • disaster recovery
  • contact centres
  • customer service
  • business continuity
  • performance measuring
  • customer relationship management
  • skills transfer
  • enterprise risk management
  • help desks
  • outsourcing
  • business impact analysis
  • service level agreements
  • erg
  • consultancy
  • service management
  • executive recruitment
    • Resources:

    Confero Call Centres
    Mid-size outsourced call and contact center based in the UK, providing inbound and outbound voice, email, and web-based customer service solutions.
    http://www.confero.co.uk

    Oz Call Centres
    Reference source for the global call center industry. Headquartered in Australia and assisting with call center referrals worldwide.
    http://www.ozcallcentres.com/

    The Job Bus Canada
    A search engine and directory of Canadian employment and career resources.
    http://www.jobbus.com/

    Step Two Designs
    A knowledge management and CMS consultants, are are independent of any product or vendor.
    http://www.steptwo.com.au

    iStart
    E-business portal featuring e-commerce solution providers, research and case studies.
    http://www.istart.co.nz