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Topic: customer relationship management
Definition:



  • Related tag cloud:

  • crm
  • sales force automation
  • call center
  • e-business
  • e-commerce
  • customer service
  • software
  • sfa
  • erp
  • contact management
  • marketing
  • ecrm
  • help desk
  • ebusiness
  • consulting
  • business intelligence
  • helpdesk
  • supply chain management
  • crm software
  • ecommerce
  • it
    • Resources:

    CRM-Forum
    News, articles and a message board.
    http://www.crm-forum.com/

    Cio.com
    Information for executives responsible for the strategic application of information technology.
    http://www.cio.com

    Database Systems Corp.
    Provider of call center technology including software, predictive dialer systems, and web development products.
    http://www.databasesystemscorp.com/

    eCRMGuide
    Customer Relationship Management in the E-Business World
    http://www.ecrmguide.com/

    SAP
    mySAP.com is a suite of integrated application software that runs on multiple platforms, including mainframe (IBM eserver zSeries) Linux.
    http://www.sap.com